Grievance Appellate Committee To Address Complaints Of Social Media Users: Govt

There should never be a suspension of the social media account or deletion of the account as this would violate the spirit of Indian Constitutional rights

Following changes to the new IT guidelines, the Union government would establish appeals panels to address any complaints users may have regarding the hosting of controversial information on social networking sites like Twitter and Facebook, the Delhi High Court was notified. The argument was made in front of Justice Yashwant Varma, who was deliberating a number of petitions pertaining to the suspension and deletion of Twitter users' accounts among other social media users.

Additional Solicitor General Chetan Sharma presented a notification from 28 October to the court on behalf of the Centre with changes to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

It also stated that within thirty days of receiving notice from the grievance officer, anyone who feels treated unfairly by a decision made by the grievance officer may submit an appeal to the grievance appellate committee.

According to a gazette notification released by the Ministry of Electronics and Information Technology (MeitY), rule 3A, which reads "Appeal to Grievance Appellate Committee(s)", has been added after rule 3 of the IT Rules. The newly added rule states that within three months of the IT Amendment Rules' 2022 start date, the Central government shall, by notification, create one or more Grievance Appellate Committees.

The high court had given the Centre until 17 August  to say whether it was preparing any legislation to handle the matter of users being removed from social media platforms.

Senior counsel for one of the social media platforms had earlier claimed that if such rules were to be developed, the scope of the court's proceedings could be managed appropriately.

The Centre stated in its affidavit submitted in one of the cases challenging the suspension of the petitioner's Twitter account that a person's liberty and freedom "cannot be swept away or scrapped in the slipstream of social and technological advancement" and that social media platforms must uphold the constitutional rights of Indian citizens and adhere to its laws.

There should never be a suspension of the social media account or deletion of the account as this would violate the spirit of Indian Constitutional Articles 14 which states equality before law, Article 19  mentions about the freedom of speech and expression while Article 21 talks about protection of life and personal liberty. 

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