Twitter's "X" rebrand has showed mixed impact, with reported user decline conflicting with growth claims, and uncertainties remain about its future and effect on related products
Twitter's rapid rebranding, which swiftly transformed it into "X," brought about intriguing and somewhat perplexing repercussions for the microblogging platform. The decision to distance itself from the iconic bluebird logo appears to have introduced a unique set of challenges, as the platform grapples with navigating its business metrics.
Elon Musk, asserting that the social medium achieved a remarkable milestone with over 540 million users in July, stands at the forefront of this transformation. However, a recent study conducted by app intelligence firm Sensor Tower presents a contrasting perspective, revealing a 4 per cent decrease in weekly active users for "X" during the period spanning from 6 August to 20 August.
Reflecting on the rebranding effort, Ravish Yadav, founder and director at Wiredus Media, acknowledged that altering a brand's identity can indeed influence user behavior. However, he highlighted the significance of analysing the actual impact, underscored by the 4 per cent decline revealed in the aforementioned study. This decline, according to Yadav, raises questions about the efficacy of Twitter's rebranding strategy, leading to doubts about its ability to sustain user engagement.
Yadav further noted that following the rebranding announcement, Twitter swiftly abandoned its iconic tweeting bird logo. Additionally, the rapid shift away from the familiar blue colour scheme on the platform did not resonate well with all users. He explained that the brand's distinctive elements had been deeply ingrained in the minds of Twitter's user base, and the abrupt minimalist alterations created a sense of detachment among them.
Curiously, Twitter Lite observed a notable surge in its installation figures during the initial week following the rebranding (from 23 July to 5 August), displaying a remarkable leap of 350 per cent, as emphasised in the findings from the Sensor Tower study. Offering insights into this transition, Amandeep Kaur, founder and CEO at Phoenix TalentX Branding, commented that the increased downloads were primarily a consequence of the introduction of "X" into the equation. New users, potentially confusing it with the original, contributed to this rise in numbers. Consequently, Kaur suggested that this heightened download rate wasn't inherently connected to the rebranding itself.
Kaur expressed skepticism regarding the noteworthy positive aspect highlighted in the app intelligence study, which indicated a significant increase of around 25 per cent following the rebranding. This surge was largely attributed to a 24 per cent rise in iOS users. She suggested that the gains are essentially a result of Musk's premium “blue” strategy.
According to the findings of the Sensor Tower study, it was noted that Meta's 'Threads' experienced a notable impact due to Twitter's revamped interface. Downloads of the Threads application reportedly plummeted by a substantial 70 per cent, resulting in its ranking dropping to 16th place overall during the timeframe spanning from 23 July to 5 August.
Overall, the transition to "X" appears to have yielded both favorable and unfavourable outcomes, a duality attributed to Musk's business strategies, as highlighted by Sundeep Rana, co-founder at NetSetGo Media. Rana suggested that the initial phase is inherently turbulent for business metrics, with the true trajectory yet to take shape. The future will ultimately unveil whether "X" experiences a significant decline or manages to maintain user trust and stand out among its competitors.
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