Personalizing Your Online Grocery Shopping Experience

The author also seeks to answer why grocers should go beyond product recommendations

How Technology is Spearheading Esports Industry

The futuristic technological trends like location-based games, cloud gaming, and AR/VR-powered games are fueling the demand for esports gaming

The Future Of Physical Retail

The newer as well as the old traditional retailers are starting to identify the advantages of combining channels are leveraging their physical retail business with a corresponding online presence

Game Changers of 2021's Influencer Marketing Trends

Influencer marketing investments by brands are expected to touch $15 billion by 2022

Edtech’s Penetration In Rural India

Around the turn of the millennium, as computers started becoming ubiquitous in the urban classrooms, several factors were identified, which hindered the rural adoption of edtech in India

Ecommerce 3.0: The New Post-Pandemic Marketing Trends

As a response to the influx in the number of new consumers, ecommerce merchants and websites have continued to keep up with the rising demands for products and services

Brands As Citizens Of The Country, Not Just As Players In The Market

Let’s build brands that play in the society as good citizens, as well as they play in the market for great stakeholder value, says Sinha

How The IPL Had It Coming

The IPL has been suspended; the bio-bubble has burst. But were the signals – the negativity already visible? The Indian Institute of Human Brands (IIHB) and the Rediffusion Consumer Lab (Red Lab) had been tracking consumer sentiment for the past three weeks: the bomb dropped on the IPL almost on cue

Covid Catapults Digital Experience & Customer Support Into Focus

The survey by Hansa Research highlights customer preferences for customer support channels as a healthy mix of traditional and digital channels across age groups

The Challenges & Fads Of Digital Disruption

When markets change, companies have to rethink the strategic positioning and business model