Online Shopping Remain Highly Popular During Festive Time, Report Says

Customers focused on security, privacy & support from banking digital payments apps

Hansa Research, Qualtrics Partner To Help Organisations Build Their Brands

The collaboration enables organisations to track brand health in real-time by key audience segments

Hires & Promotions: Eureka Forbes, Hansa Research

Quick look at new hirings, promotions and people movements this week

Covid Catapults Digital Experience & Customer Support Into Focus

The survey by Hansa Research highlights customer preferences for customer support channels as a healthy mix of traditional and digital channels across age groups

Trends In Marketing That Drive Customer Experience

It has become vital for marketers to not just understand the business, but to also understand how brand value can be delivered via customer experience